1. Introduction and Scope
This Privacy Policy describes how FoVern LLC, a limited liability company organized under the laws of the State of Utah and operating from our principal office at 1220 S Main St Ste 1, Springville, UT 84663-9443, United States, collects, uses, stores, shares, and protects personal information obtained through our website located at https://www.fovern.lol and any related services, communications, or interactions you may have with us.
The website and associated service offerings were developed by Fovern, operating through FoVern LLC. When we refer to FoVern, we, us, or our throughout this policy, we mean FoVern LLC and its authorized representatives who process data on behalf of the company.
This policy applies to all visitors, users, clients, and any other individuals who interact with our website or engage our services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
We are committed to transparency regarding our data practices. This policy is designed to meet or exceed the requirements of applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA), the Colorado Privacy Act (CPA), and other state-level privacy frameworks that may apply to our operations. We regularly review and update our practices to remain compliant with evolving regulatory standards.
2. Information We Collect
We collect several categories of information depending on how you interact with our website and services. Each category is described below with specificity so you can understand exactly what data points we may hold.
Identity and Contact Information: When you fill out our contact form, send us an email, or call our office, we may collect your full name, email address, phone number, job title, company name, and any other identifying details you voluntarily provide in your communication. This information is used solely to respond to your inquiry and to establish a business relationship if you choose to engage our services.
Technical and Device Information: When you visit our website, our servers automatically log certain technical data, including your Internet Protocol (IP) address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on each page, and the date and time of your visit. This information is collected through standard web server logs and is used for security monitoring, performance optimization, and aggregate analytics.
Communication Records: We retain copies of email correspondence, contact form submissions, and any other written communications you send to us. We also maintain records of telephone call dates and durations, though we do not record the content of phone conversations unless explicitly disclosed and consented to at the time of the call.
Service Engagement Data: If you become a client, we collect information necessary to deliver our professional services, which may include system architecture documents, network configurations, security assessment data, project requirements, billing information, and contract details. This data is handled under separate confidentiality agreements where applicable.
Payment Information: We do not collect or store credit card numbers, bank account details, or other sensitive financial information directly on our website. All payment processing is handled by third-party payment processors who maintain their own security and privacy standards. We receive only transaction confirmation data from these processors.
3. How We Collect Information
We collect information through several distinct channels, each of which is described below. Understanding these collection methods helps you make informed decisions about what information you share and when.
Direct Collection from You: The primary method by which we collect information is through your voluntary submission. This includes when you complete the contact form on our website, send an email to info@fovern.lol, call our office at +1 (719) 451-9218, or otherwise initiate communication with us. In each of these cases, you control what information you provide.
Automated Collection via Website: Our website uses standard web technologies to automatically collect technical information as described in Section 2. This includes server logs, which are essential for website operation and security, and may include analytics tools that help us understand how visitors use our site. Automated collection occurs without any action required on your part beyond visiting the website.
Collection from Third Parties: In limited circumstances, we may receive information about you from third-party sources. For example, if a colleague refers you to our services, we may receive your name and contact information from them. We may also receive information from publicly available business databases or professional networking platforms when conducting due diligence for prospective client relationships.
Client Engagement Collection: During the course of providing professional services, we collect technical data about your systems, infrastructure, and operational environment. This collection is governed by our service agreements and any applicable nondisclosure or confidentiality agreements executed between FoVern LLC and the client organization.
4. Use of Collected Information
We use the information we collect for specific, legitimate business purposes. Each use case is tied directly to our operations as a computer systems design and related services provider.
Service Delivery: The core purpose of our data collection is to enable us to provide the professional services you request. This includes responding to inquiries, preparing proposals and assessments, delivering technical consulting and architecture services, and maintaining ongoing client relationships. Without this information, we would be unable to fulfill our service obligations.
Communication: We use your contact information to communicate with you about your inquiries, ongoing projects, service updates, invoices, and any changes to our policies or terms. We may also send occasional informational communications about topics relevant to our service areas, but only where you have not opted out of such communications.
Website Improvement: Aggregated and anonymized technical data from website visits helps us understand how our website is used, identify pages that need improvement, optimize site performance, and ensure compatibility across different devices and browsers. This analysis is performed on aggregate data and does not identify individual visitors.
Legal Compliance and Protection: We may use and retain information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests. We also use information to protect the rights, property, and safety of FoVern LLC, our clients, and the public, including fraud prevention, security incident response, and enforcement of our Terms of Service.
Business Operations: Internal business functions such as accounting, auditing, record-keeping, and operational analytics rely on certain categories of collected information. These uses are administrative in nature and support the lawful operation of our company.
5. Legal Bases for Processing
Depending on your jurisdiction and the nature of your interaction with us, our processing of your personal information is grounded in one or more of the following legal bases.
Consent: Where required by applicable law, we obtain your explicit consent before collecting or processing your personal information. You may withdraw your consent at any time by contacting us using the information provided in Section 15. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
Contractual Necessity: When you engage our services, the processing of your personal information is necessary for the performance of our contractual obligations to you. This includes project delivery, billing, and communication related to the services we provide.
Legitimate Interests: We process certain information based on our legitimate business interests, provided those interests are not overridden by your privacy rights. These interests include improving our website, securing our systems against unauthorized access, responding to inquiries, and developing our service offerings.
Legal Obligation: In some cases, we are required by law to process and retain certain information, such as for tax reporting, regulatory compliance, or responding to valid legal requests from authorities.
6. Data Storage and Retention
We store personal information on secure servers located within the United States. Our infrastructure is provisioned through reputable cloud service providers who maintain industry-standard physical, technical, and administrative safeguards.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period varies by data category.
Contact form submissions and email correspondence are retained for a period of three years from the date of last communication, after which they are securely deleted unless an ongoing client relationship exists. Technical server logs are retained for a maximum of ninety days, after which they are automatically purged. Client engagement records are retained in accordance with our contractual obligations and applicable statutes of limitation, typically for a period of seven years following project completion.
When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it. Deletion methods include secure overwriting of digital records and shredding of any physical documents that may contain personal data.
7. Data Sharing and Disclosure
We do not sell, rent, lease, or trade your personal information to any third party for monetary or other valuable consideration. Our business model does not involve monetizing user data.
We may share information in the following limited circumstances:
Service Providers: We engage trusted third-party vendors to perform functions on our behalf, such as website hosting, email delivery, cloud infrastructure, and analytics. These providers are contractually bound to process data only according to our instructions and to maintain confidentiality and security standards consistent with this policy.
Legal Requirements: We may disclose information if required by law, regulation, subpoena, court order, or other valid legal process. We will make reasonable efforts to notify you of such disclosure unless prohibited by law or where urgent circumstances require immediate action.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via our website and, where feasible, via email, of any such change in ownership or control of your personal information.
With Your Consent: We may share your information for purposes not covered by this policy when we have obtained your explicit consent to do so.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data about site usage. A cookie is a small text file that is placed on your device when you visit a website.
Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation, secure form submissions, and session management. Essential cookies do not require your consent under most privacy regulations because the website cannot operate without them.
Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. These cookies collect aggregate, anonymized information about page views, traffic sources, and user navigation patterns. We use this data to improve site content and user experience. The analytics tools we employ are configured to anonymize IP addresses and do not create individual user profiles.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, delete existing cookies, or alert you when a website attempts to set a cookie. Please note that blocking essential cookies may impair the functionality of our website. By continuing to use our website without adjusting your cookie settings, you consent to our use of cookies as described in this section.
We do not use cookies for advertising purposes, behavioral profiling, or cross-site tracking. Our website does not respond to Do Not Track (DNT) signals at this time, as there is no universally adopted standard for how such signals should be interpreted.
9. Third-Party Services
Our website and business operations rely on certain third-party services. While we carefully select our service partners, their privacy practices are governed by their own policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.
Website Hosting: Our website is hosted on infrastructure provided by a third-party hosting service. The hosting provider may collect server logs and performance data as part of their standard service delivery. We have configured our hosting environment to minimize data collection and to apply encryption to data in transit.
Email Services: We use third-party email services to send and receive business communications. Emails transmitted through these services may pass through their infrastructure and may be subject to their data handling policies.
Analytics Platforms: Our website analytics are powered by third-party services that collect aggregate usage data. These platforms operate under their own privacy frameworks, and we have implemented available privacy-protective configurations where possible.
FoVern LLC is not responsible for the privacy practices of websites or services that we do not own or control, even if they are linked from our website. We recommend that you review the privacy policy of every website you visit.
10. Data Security Measures
We implement and maintain administrative, technical, and physical safeguards designed to protect the personal information we collect and store against unauthorized access, disclosure, alteration, and destruction.
Technical Safeguards: All data transmitted between your browser and our website is encrypted using Transport Layer Security (TLS) protocol. Our servers are protected by firewalls, intrusion detection systems, and regular security patch management. Access to production systems is restricted to authorized personnel and requires multi-factor authentication. We conduct periodic vulnerability assessments and penetration testing of our infrastructure.
Administrative Safeguards: We maintain internal policies and procedures governing data handling, access control, and incident response. All personnel with access to personal information receive privacy and security training. Access privileges are reviewed regularly and revoked immediately upon termination of employment or change in role.
Physical Safeguards: Our office at 1220 S Main St Ste 1, Springville, UT 84663-9443 maintains physical access controls appropriate to a professional services environment. Our cloud infrastructure is housed in data centers with industry-standard physical security, including surveillance, biometric access controls, and environmental monitoring.
Despite our safeguards, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your personal information. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
11. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. We are committed to honoring these rights and providing you with meaningful control over your data.
Right to Access: You have the right to request confirmation of whether we process your personal information and, if so, to obtain a copy of that information in a portable format. We will respond to access requests within the timeframe required by applicable law, typically within thirty to forty-five days.
Right to Correction: If you believe that personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it. We will make reasonable efforts to verify the accuracy of the information before making corrections.
Right to Deletion: You may request that we delete personal information we have collected from you, subject to certain exceptions. We may retain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business purposes permitted by law.
Right to Opt-Out: You may opt out of receiving promotional or informational communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Opt-out requests for non-promotional communications, such as service-related notifications, may be subject to different processing.
Exercising Your Rights: To exercise any of the rights described above, please contact us using the information provided in Section 15. We may need to verify your identity before processing your request, which may require you to provide additional information. We will not discriminate against you for exercising your privacy rights.
12. Childrens Privacy
Our website and services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. The computer systems design and related services we offer are professional business-to-business services intended for adult decision-makers within organizations.
If we become aware that we have inadvertently collected personal information from a child under the age of thirteen without verifiable parental consent, we will take immediate steps to delete that information from our systems. If you believe that we may have collected information from a child, please contact us immediately using the information in Section 15 so that we can promptly investigate and, if necessary, remove the data.
Parents and guardians are encouraged to monitor their childrens online activities and to instruct them never to provide personal information through websites without permission.
13. International Data Transfers
FoVern LLC is headquartered in the United States, and our website and services are operated from and hosted on servers located within the United States. If you access our website or services from outside the United States, your personal information will be transferred to, stored, and processed in the United States.
The data protection laws of the United States may differ from those of your country of residence. By using our website or services, you acknowledge that your information may be transferred to and processed in the United States, and you consent to such transfer and processing under the terms of this Privacy Policy.
We take reasonable steps to ensure that any international transfer of personal information is conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your information, regardless of where it is processed.
14. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will update the Last Updated date at the top of this page and, for material changes, provide a more prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy will constitute your acknowledgment and acceptance of those changes.
If we make changes that materially affect the way we use or share personal information previously collected from you, we will make reasonable efforts to notify you directly and, where required by law, obtain your consent before applying those changes to your information.
15. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods. We aim to respond to all privacy-related inquiries within five business days.
By Mail:
FoVern LLC
Attn: Privacy Officer
1220 S Main St Ste 1
Springville, UT 84663-9443
United States
By Email: info@fovern.lol (please include Privacy Inquiry in the subject line)
By Phone: +1 (719) 451-9218 (available Monday through Friday, 08:00 to 17:00 Mountain Time)
Online: Visit https://www.fovern.lol and use the contact form to submit your inquiry. Select Privacy Concern from the subject dropdown menu if available.
If you believe that we have not adequately addressed your privacy concerns, you may have the right to lodge a complaint with the appropriate supervisory authority in your jurisdiction. For residents of the European Economic Area, you may contact your local data protection authority. For United States residents, you may contact the Federal Trade Commission or your state attorney general.